Many business owners pour their heart and soul, and possibly their savings, into creating great products and services for their clients. So to continue to attract and retain clients stay focused on these 5 key areas. Clients want... A relationship with you not just a transaction. They want to know that you are a human face, approachable and accessible and if there is an issue or a problem it will get resolved quickly, without any hassle. Having had an infuriating experience recently when a service provider passed me from person to person I know[...]
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